Customer Policies

Last updated: February 2026

This page outlines all policies for orders placed with SP5DER Worldwide, including returns, shipping, refunds, and cookie usage. By purchasing from our store, you agree to the policies below.

Returns Policy

We want you to be satisfied with your purchase. If you are not happy with your order, you may request a return within 14 days of delivery.

  • Items must be unused, unworn, and in original condition
  • Tags must remain attached
  • No stains, washing, or damage
  • Original packaging required

Returns that do not meet these conditions may be refused.

To start a return, contact us at:

Admin@sp5derworlwide.com

Refund Policy

Once your return is received and inspected, we will notify you of approval or rejection.

  • Approved refunds are issued to the original payment method
  • Processing time: 5–10 business days
  • Shipping fees are non-refundable

If your refund is delayed, please contact your bank or payment provider first.

Final Sale Items:
The following cannot be refunded:

  • Sale or discounted products
  • Gift cards
  • Underwear / accessories
  • Limited or collaboration drops

Shipping Policy

Orders are processed Monday–Friday (excluding holidays).

  • Processing time: 2–4 business days
  • Domestic delivery: 3–7 business days
  • International delivery: 7–14 business days

Shipping times may increase during peak seasons or limited releases.

Customers are responsible for:

  • Correct shipping address
  • Customs duties or import taxes
  • Missed delivery attempts

We are not liable for delays caused by carriers, customs, or weather.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours with photos and your order number.

Claims submitted after 30 days from delivery may not be accepted.

Cookie Policy

Our website uses cookies to improve your shopping experience and analyze site traffic.

Cookies help us:

  • Remember cart items
  • Save preferences
  • Improve website performance
  • Provide personalized advertising

By using our website, you consent to the use of cookies. You may disable cookies in your browser settings at any time.

Contact Us

For any questions regarding these policies, returns, or orders, please contact:

Email:

Admin@sp5derworlwide.com